Strategic Plan 2012

I. Strategic Goal: We will develop OCLS as the gold standard for public libraries.

Objective A. Continue to cultivate the reputation of OCLS as a national model

1. Present at national and state conferences
2. Submit article on TEC classes to national magazine
3. Submit chapter or article on a library service

Objective B. Connect the Community to Our Services & Products

1. Experiment with text marketing
2. Experiment with live chat subject series

II. Strategic Goal: We will ensure continuous innovation

Objective A. Create dynamic opportunities for customers and staff that move beyond the traditional Library experience

1. Expand smartphone interface to library resources

Objective B. Provide staff with access to new technology for experimentation

1. Implement Sierra platform

III. Strategic Goal: We will maximize the public's Return on Investment

Objective A. Pursue additional revenue sources

1. Submit multiple grant applications

Objective B. Cultivate / Strengthen active partnerships

Objective C. Seek feedback from public regarding their derived benefit of the Library to their quality of life

IV. Strategic Goal: We will develop and optimize communication

Objective A. Improve Electronic Communication tools using smartphones

1. Explore smartphone / OLIVE interface

Objective B. Expand communications with the public

V. Strategic Goal: We will empower staff to achieve their potential

Objective A. Implement additional training opportunities to cultivate future success

1. Provide public speaking training for managers
2. Provide voice projection training for select staff

Objective B. Investigate digitization of personnel records

If you have any comments or questions please email us at comments@ocls.info